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To be a better financial planner, there several skills you ought to polish up to better serve your clients. Learn more about the necessary skills needed.  



In an era where fiscal health is synonymous with overall well-being, financial planners have become the unsung heroes of our times. These professionals do more than simply chart out investment strategies; they do the roles of mentors, guides, and strategists. By seamlessly combining technical acumen with soft skills, they guide clients toward financial success.


This article delves into the symbiotic relationship between the hard and soft skills required of financial advisers and how these skills work in tandem to provide comprehensive and effective financial guidance.


#1. Enhancing Technical Skills


At the heart of a financial adviser’s expertise lie their technical skills, which act as the backbone of their advice. Research, a foundational pillar, allows advisers to provide insightful, data-driven advice. By evaluating a client’s economic history, they gain a comprehensive understanding of past financial decisions and behaviors, which then guides future recommendations.


Beyond understanding a client’s past, advisers also need to keep their fingers on the pulse of the financial world. This means staying updated on market products, shifts in economic policies, and global events that might affect investments.



#2. Wealth Management Skills


Wealth management is another crucial technical skill. It’s not just about advising clients on where to invest but understanding the intricacies of each investment.

Which stocks are likely to yield high returns? What’s the potential of real estate investments in the current market? What are the tax implications of various investment strategies? An adept adviser understands the nuances of these questions, guiding clients through the maze of investment options.


#3. Utilising Analytical Thinking


Analytical thinking, another cornerstone skill, allows advisers to adapt strategies based on changing financial landscapes.


If a client expresses a desire to achieve a particular financial goal, but their resources are limited, it’s up to the adviser to devise a strategy that is both realistic and effective. This requires a deep dive into the client’s finances, an understanding of market trends, and the ability to anticipate future financial shifts.



#4. Risk Assessment Skills


Lastly, on the technical front, is risk assessment. Every financial decision carries an inherent risk. It’s the adviser’s job to anticipate these risks, understand their potential impact, and formulate strategies to mitigate them. This could be as straightforward as diversifying an investment portfolio or as complex as hedging against potential market downturns.


#5. People’s Skills


While the technical skills mentioned above are undeniably essential, an adviser’s soft skills breathe life into their technical expertise.


Interpersonal communication stands out as one of the most crucial soft skills. Financial concepts can be complex, abstract, and often intimidating to the average person. An effective adviser has the ability to break down these concepts into digestible, understandable pieces. This isn’t just about using layman’s terms but tailoring the communication style based on the client. This involves verbal communication, non-verbal cues, and, most importantly, active listening. Clients need to feel heard, understood, and valued. By paraphrasing client inputs and offering affirmations, advisers can foster a sense of trust and partnership.



#6. Detail-oriented


Being careful with the details would ensure that no stone is left unturned. In the world of finance, a missed detail can mean a missed opportunity or, worse, a misguided investment.


By being habitual in meticulously examining every aspect of a client’s financial life and the broader market, advisers ensure that their recommendations are consistently both accurate and comprehensive.


#7. Empathy Goes a Long Way


Empathy, often overlooked in the world of numbers and data, is another vital soft skill. Clients often come with financial burdens, anxieties, and aspirations. By connecting with clients on a human level, advisers can offer solutions that are not just financially sound but also emotionally supportive.


#8. Business Development Skills


On the front of expanding horizons, advisers must cultivate strong business development skills. By setting clear performance objectives and consistently tracking sales figures, they can ensure growth and sustainability. Collaborating with product suppliers, estate agents, and other stakeholders allows advisers to provide a more comprehensive suite of services to their clients. Moreover, by honing their presentation and negotiation skills, advisers can ensure that they remain at the forefront of their industry, delivering value to both their clients and their organizations.


Conclusion


The role of a financial planner is both complex and multifaceted. While technical skills provide the foundation for sound financial advice, it’s the soft skills that transform this advice into a trusted partnership. As the financial landscape continues to evolve, advisers who can seamlessly integrate both sets of skills will undoubtedly stand out, ensuring not only their success but the financial well-being of their clients.

 

What are the most important skills a financial planner must have?

The Malaysian 2024 Budget, which covers a wide range of sectors and segments in the economy, was recently announced. This article shares the views of one licensed financial planner.


By Rafiq Hidayat Mohd Ramli


As the world continues to navigate through economic challenges and uncertainties, the unveiling of a national budget holds immense significance. In Malaysia, the budget for the year 2024 was highly anticipated, as it lays the foundation for the country’s financial trajectory for the coming year. With its far-reaching impact on individuals, businesses, and the nation as a whole, the Malaysia Budget 2024 has been a subject of great interest and debate.


This article delves into the key aspects of the Malaysia Budget 2024, shedding light on the government’s priorities, policy changes, and their potential implications. From subsidies and financial support to taxation and deductions, we’ll explore the most critical elements of this budget, offering insights and analysis from a financial planner that will help you better understand its significance in your financial and economic landscape.

#1. Subsidies and Financial Support


Main Highlights

  • Targeted Subsidies: The government plans to implement a targeted subsidy program in stages, commencing in 2024.

  • Rahmah Cash Aid: The allocation for Rahmah Cash Aid is expected to increase from RM8 billion to RM10 billion.

  • Price Controls: Price controls on chicken and eggs will be lifted to allow the local market to function freely in ensuring a guaranteed supply.

  • Electricity Bill Rebate: A rebate on electricity bills, up to RM40 per month, for hardcore poor households is to continue with an allocation of RM55 million.

  • PTPTN Loan Repayment Discounts: Discounts for PTPTN (Perbadanan Tabung Pendidikan Tinggi Nasional) loan repayments will be provided from October 14, 2023, until March 31, 2024.

  • Payung Rahmah Initiatives: An allocation of RM200 million is provided to continue the implementation of Payung Rahmah initiatives.

Personal View on Subsidies and Financial Support

The move from blanket subsidies to targeted subsidies, set to begin in 2024, marks a significant shift in government policy. The decision to extend PTPTN Loan Repayment Discounts until March 31, 2024, is a commendable move for those who can take advantage of this opportunity before it potentially disappears in the future.

#2. Taxation


Main Highlights

  • Capital Gains Tax: A capital gains tax of 10% for unlisted shares is set to take effect from March 1, 2024.

  • Service Tax Increase: The service tax rate will be increased from 6% to 8%. This increase will not apply to services such as food & beverages and telecommunications.

  • Luxury Goods Tax: A new Luxury Goods Tax at rates ranging from 5% to 10% will be introduced, primarily applying to high-value goods like jewelry and watches.

  • Excise Duty on Sugary Beverages: Excise duty on sugar-sweetened beverages is proposed to increase from RM0.40 per liter to RM0.50 per liter starting January 1, 2024.

  • Excise Duty on Chewing Tobacco: Excise duty will be levied on chewing tobacco at a rate of 5% + RM27/kg, effective January 1, 2024.

  • Stamp Duty on Property Ownership: A flat rate of 4% stamp duty will be imposed on the transfer of property ownership executed by non-citizen individuals and foreign-owned companies, excluding Malaysian permanent residents, from January 1, 2024. However, the instrument for transfer of property ownership by renunciation of rights from an eligible beneficiary to another eligible beneficiary in accordance with a will/faraid or the Distribution Act 1958 which is executed from 1 January 2024 will be subject to a nominal stamp duty of RM10.

Personal View on Taxation

The introduction of a capital gains tax for unlisted shares and the increase in service tax are notable changes. However, a more comprehensive Goods and Services Tax (GST) might be a preferable approach, as it can help close loopholes present in the current SST system. The increase in excise duties on sugary drinks and chewing tobacco is expected to impact consumers, although it may not entirely deter their consumption. The removal of stamp duty for transfers between beneficiaries in accordance with a will or the Distribution Act 1958 is a positive step toward expediting estate distribution.

#3. Taxation and Deductions for Individuals


Main Highlights

  • Tax Deductions for Medical Expenses: The scope for medical treatment expenses and care expenses for parents will be extended in YA 2024.

  • Tax Deductions for Lifestyle Expenses: The scope for lifestyle expenses will be expanded in YA 2024, covering self-skills enhancement courses, while the purchase of sports equipment and gym membership fees will be moved to a separate relief category.

  • Tax Deductions for Sports Equipment and Activities: A new category for sports equipment and activities will be introduced in YA 2024, covering expenses related to sports equipment, sports facilities, sports competitions, gym memberships, and sports training fees.

  • Tax Deductions for Up-Skilling Courses: Deductions for up-skilling and self-enhancement course fees are extended for three years from YA 2024 to 2026.

  • Tax Deductions for EV Charging Facilities: Deductions for expenses related to electric vehicle (EV) charging facilities will be extended for four years from YA 2024 to YA 2027.

  • Childcare Allowance Tax Exemption: Tax exemption on childcare allowances received by employees or paid directly by employers to childcare centers will increase from RM2,400 to RM3,000 in YA 2024.

Personal View on Taxation and Deductions for Individuals

The absence of an increase in personal tax rates for Budget 2024 is a positive aspect. The extension of tax deductions for medical expenses, coupled with the rising cost of healthcare, is a welcomed move. The revision of lifestyle expenses to include skill enhancement courses is also a positive step. The reintroduction of tax deductions for sports equipment and activities is an added benefit to encourage more to take up sports. However, the benefits of tax deductions for electric vehicle (EV) charging facilities might not be realized to the fullest extent in 2024.

Conclusion


In conclusion, Budget 2024 brings significant changes to subsidies, taxation, and deductions for individuals. The shift from blanket subsidies to targeted subsidies, the introduction of new taxes, and the revision of tax deductions provide a mixed bag of financial implications. Each individual’s response to these changes will depend on their unique financial situation and priorities.

What do you think about the latest Budget 2024 announcement? Share your thoughts with us in the comments.

About the Author


Rafiq Hidayat is the Managing Director of Wealth Vantage Advisory Sdn. Bhd. (WVA). He is a Certified Financial Planner (CFP). He holds a Capital Markets Services Representative Licence (CMSRL) from the Securities Commission of Malaysia and a Financial Advisor Representative License (FAR) from Bank Negara Malaysia. With a background in engineering and human resources, he then ventured into the financial services industry in 2014. Rafiq provides fee-based financial planning and advisory services, with a focus on prospects committed to improving their financial situations and achieving their life goals.





Malaysia and global market summary for September 2023.

World Updates

  • The Israel-Palestine conflict has injected a fresh dose of volatility into the global financial markets

  • Fear of a broader conflict disrupting oil supply from the Middle East increased, prompting higher demand for safe-haven assets like gold

  • Brent oil has shot up over 5%, the biggest weekly jump since April while European gas prices have seen close to a 40% surge

  • Aid convoys started to arrive in the Gaza Strip over the weekend as Arab leaders attended a summit in Cairo but were unable to reach an agreement to contain the violence

  • European shares were steady, edged up by 1.0% after falling over 3% in the previous week

Malaysia Economy Updates

  • The US Dollar strengthened against the MYR in September by 1.2% to MYR 4.6935 as of 29 September

  • The announcement of Budget 2024 covers RM393.8 billion, made up of operating expenditure of RM303.8 billion and development expenditure of RM90 billion

  • The budget focuses on 3 aspects, best governance for service agility, economic restructuring & improving people’s living standard

  • Malaysia is expected to see a recovery in exports, focusing more on infrastructure & utility projects

  • Stay vigilant about inflation as blanket subsidies are replaced with targeted subsidies, the SST increases from 6% to 8%, and the ceiling prices for eggs and chicken are removed

US Updates

  • The Senate & the U.S. House of Representatives passed a funding bill to avoid a shutdown. The bill will fund government operations through November 17

  • The Speaker of the House has not been elected since October 3 freezing legislative business including work on legislation to fund the government and avoid a shutdown

  • US imposed a sanction on owners of tankers carrying Russian oil to close loopholes in the mechanism designed to punish Russia for its invasion of Ukraine

  • The Federal Reserve decided to maintain its key policy rate, from 5.25% to 5.5%

China Update

  • China’s Central Bank cut the reserve requirement ratio for all banks, by 0.25% to 10.50% & 8.50% for major and small banks respectively

  • This may release more than USD 68.71 billion to support medium to long-term liquidity in China’s financial market

  • The CSI 300 index of large & liquid Shanghai & Shenzhen listed stocks fell 1.3% to about 3,463

  • Further stimulus is expected to increase while the recent gradual rollout like RRR (Required Rate of Return) cuts will take time to revive the economic growth


Alternatives Update

  • Bitcoin prices have risen crossing USD35,000 mark due to bullish sentiment from the possibility of the first spot Bitcoin ETF being approved by US regulators

  • Oil prices increased about 2% buoyed by worries about conflict in the Middle East

  • Gold prices held above the key $2,000 level on Monday, buoyed by safe-haven demand from an escalating Middle East conflict

  • The recent underperformance of global equity markets is mainly due to spiking US Treasury yields as global investors are concerned US might keep rates higher for longer

2023 October Market Outlook Update

Sticky inflation is still an overhang for global markets. But inflation is likely to have peaked due to the tightening stance of global central banks alongside the lag effects of monetary policy on the economy. Inflation numbers are likely to continue trending downwards, although will remain at higher-than-average levels. Short-term volatility is likely to prevail. A diversified approach to investing while having exposure to segments within the global economy is recommended.

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